In human service professions, professionals are expected to respond to and manage not only the emotions of others, but also their own. Due to the negative effects of poor emotion management, it is relevant for social workers to gain a better understanding of the role of emotions in their work. This is to strengthen their readiness to act and counteract the risk of emotional fatigue. The purpose of this study is to understand and describe how social workers are emotionally affected by their work. Furthermore, the study aims to examine how strategies are used by social workers to handle emotions. Data collection has been conducted through semi-structured interviews with eight social workers from different municipalities. The results show that the work requires strong emotional commitment by social workers, and they must show restraint regarding their own feelings at work. Furthermore, the results show the importance of managing the emotions that arise so that it does not ultimately lead to emotional fatigue and sick leave.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:lnu-127033 |
| Date | January 2024 |
| Creators | Molin, Louise, Nilsson, Saga |
| Publisher | Linnéuniversitetet, Institutionen för socialt arbete (SA) |
| Source Sets | DiVA Archive at Upsalla University |
| Language | Swedish |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
Page generated in 0.0018 seconds