The aim of this Master's thesis is to define which measures could increase employee engagement in a particular department of an international company. The main task of this paper is to provide comprehensive and useful guide leading to better efficiency, productivity and employee satisfaction. In terms of methodology the research is based on three steps -- analysis of current situation in the company, research and finally design of program to support employee engagement. Firstly, the theoretical approaches to engagement and motivation are analysed on the basis of qualitative research. Secondly, the internal documentation providing an overview of current state in the organization is analysed. Thirdly, a quantitative research is organized and the main engagement drivers are identified. The research was undertaken by using methods of survey, informal interviews and observation. Research was followed by verifying hypotheses. Based on the qualitative and quantitative research a system of measures was proposed. This should lead to increase of employee engagement and should be a guide for managers' decision making. The recommendations relate to rewards and recognition, carrier opportunities, work environment, work itself and perception of the company.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:85777 |
| Date | January 2011 |
| Creators | Licková, Ivana |
| Contributors | Kašparová, Eva, Franková, Emilie |
| Publisher | Vysoká škola ekonomická v Praze |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
Page generated in 0.0353 seconds