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Alignment of e-skills development with strategic business objectives - a balanced scorecard approach.

M. Tech. Business Information Systems / Information and communications technology (ICT) has proved to be a significant tool for both private and public sectors in the enhancement of service delivery. Organisations need to identify the socio-economic, political and technological needs that would help them to strengthen their business positions in order to remain competitive in the globalised economy. To achieve this goal, organisations need to accelerate the ICT skills (e-skills) development within their settings. However, there is a general lack of e-skills within South Africa. Further still, there is also lack of standards that could be followed in the development of these skills. This calls for a contextualised framework to guide e-skills development within the South African private and public sectors. The goal of this study was to use a balanced scorecard to develop a framework that could be used to align e-skills development with the strategic business objectives of the Limpopo Provincial Government of South Africa.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:tut/oai:encore.tut.ac.za:d1001599
Date January 2015
CreatorsMasekoameng, Makoma Onicca
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeText
FormatPDF

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