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Perceived fairness of performance assessments in the implementation of performance management and development system in a government department.

M. Tech. Business Administration / The Department of Water Affairs has implemented the Performance Management and Development System for more than ten years, but every year the Department of Water Affairs Human Resources department has been dealing with various complaints from both supervisors and supervisees which signals some level of dissatisfaction with the system. The difficulty of measuring performance and the involvement of subjective human judgment makes the design of performance management systems challenging. This study was undertaken as an attempt to ascertain the employee perceptions of the procedural, distributive, and interactional fairness of performance assessments in implementing the Performance Management and Development System within the Department of Water Affairs.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:tut/oai:encore.tut.ac.za:d1001543
Date January 2014
CreatorsMaseti, Pumza Penelope.
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeText
FormatPDF

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