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The effective implentation of Performance Management and Development System in the Public Service : a case study of the Department of Public Works, Roads and Transport at Ehlanzeni District Municpality in Mpumanlanga Province

Thesis (M. Dev.) -- University of Limpopo, 2018 / Thank you to the Most High God for giving me strength, courage, wisdom and
understanding to pursue my dream. Compiling this mini-dissertation would not have
become a success if it was not for the support I received from my family and close
friends. I would like to extend my sincere gratitude to the following persons who
contributed immensely to the undertaking of this study from its beginning to its
completion:
 My Supervisor, Dr. K.S. Milondzo and my Co-Supervisor, Professor. M.X
Lethoko for their constructive criticism, patience, expert advice and motivation
and for being the sound board of my ideas throughout the process. For the
professionalism that they portrayed throughout our interaction.
 To Professor C.S. Mkhabela for his academic advice, moral support and
fruitful discussions we had in our engagement.
 My parents Pauline and Ben Nyoni, for their undivided support, patience, and
acceptance.
 My son, Tshepo Litswele for his unwavering love and support
 My brothers and sisters, for their support, tolerance and acceptance at times I
may have inconvenienced them.
 To the participants for willingness to participate in the study.
 To my employer Department of Education for allowing me to pursue my
studies.
 To the Department of Public works, Roads and Transport for granting me
permission to conduct my research within their department.
 To Ms MM Ngobeni for her professional editing.
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ABSTRACT
Recent changes in the public sector which also included the Department of Public
Works, Roads and Transport have placed new pressure on managers to change
their ways of managing Performance Management and Development Systems in its
implementation. The above challenge necessitated the researcher to investigate the
effective implementation of Performance Management System in the Department of
Public Works, Roads and Transport in Ehlanzeni District Municipality.
The study is concerned with the development of effective implementation of
Performance Management System on employees and production in the Department
of Public Works, Roads and Transport. This study used the context of the
Department of Public Works, Roads and Transport as its spring board in engaging
the subject of performance management system. With all changes that are involved
towards the implementation of performance management system, there is a need to
review the way performance management system should be implemented, hence
this study.
In this study, a mixed research design approach was used in the investigation of the
effective implementation of performance management system in the Department of
Public Works, Roads and Transport. Questionnaires and semi-structured interviews
were employed to collect data from the target population.
The main findings of the study, confirmed that there are challenges associated with
the implementation of performance management system in the Department of Public
Works, Roads and Transport. Apart from these challenges, the study also revealed
the factors that contribute towards the implementation of performance management
system in the area of the study. Furthermore, the study also led to the suggestions
and recommendations that may assist Ehlanzeni District Municipality to accelerate
effective implementation of performance management system in the department.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:ul/oai:ulspace.ul.ac.za:10386/2216
Date January 2018
CreatorsNyoni, Ntombifuthi Eunice
ContributorsLethoko, M. S.
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeThesis, Video
Formatxi, 77 leaves
RelationPDF

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