Meeting deadlines is an important aspect of every employee’s role within an
organization because the ability to meet deadlines is one of the key performance
areas that employees are measured against during their performance reviews.
This study will focus on those factors that contribute to employees meeting or
missing their business deadlines. The factors discussed in this study are employee
loyalty, job satisfaction, employee satisfaction and confidence. South Africa is a
controlled-time culture, and adherence to schedules is important and expected. In
South Africa, missing a deadline is a sign of inefficiency and poor management and
can have an impact on people’s confidence. Successful management will depend on
the ability of individuals in the team, being able to meet deadlines.
In this study, the target population consisted of fifty employees, in various positions,
based in the city of Durban. The questionnaires were distributed via email and some
were self-administered. The quantitative method was used to gather and analyse the
data.
The findings of this study reveal that employee satisfaction, job satisfaction,
employee loyalty and confidence all contribute towards employees meeting business
deadlines. Robbins (2009) states that numerous studies have shown that satisfied
employees are highly motivated, have high morale at work and work more effectively
and efficiently. These employees are also more committed to continuous
improvement and to quality. The recommendation will be that managers or
employers must schedule dates by which specific tasks or projects must be
completed and they should keep to the schedule to avoid procrastination. / Thesis (MBA)-University of KwaZulu-Natal, Westville, 2011.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:ukzn/oai:http://researchspace.ukzn.ac.za:10413/9694 |
| Date | January 2011 |
| Creators | Blose, Ntombizodwa. |
| Contributors | Challenor, Robin Martin. |
| Source Sets | South African National ETD Portal |
| Language | en_ZA |
| Detected Language | English |
| Type | Thesis |
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