This study examines the participation of clerical staff in training and development. It also considers the potential benefits of participation and the influence of forces in the work environment on participation. A survey of the population of 937 clerical staff at McGill University yielded a response of 460. Three-quarters of staff indicated awareness of training and development opportunities, with approximately half of these having participated in 1993/1994. Staff consider performance enhancement as by far the most likely benefit of participation. They are also inclined to agree that their supervisors are supportive of training and development, while they tend to be unsure whether they have their co-workers' support. Further, staff tend to be unsure or to disagree that situational constraints influence participation. Significant interactions between several of the variables were found. This study discusses the implications of these findings for McGill and makes recommendations for further research.
| Identifer | oai:union.ndltd.org:LACETR/oai:collectionscanada.gc.ca:QMM.22582 |
| Date | January 1994 |
| Creators | Dressler, Jacqueline Faith |
| Contributors | Anderson, Gary (advisor) |
| Publisher | McGill University |
| Source Sets | Library and Archives Canada ETDs Repository / Centre d'archives des thèses électroniques de Bibliothèque et Archives Canada |
| Language | English |
| Detected Language | English |
| Type | Electronic Thesis or Dissertation |
| Format | application/pdf |
| Coverage | Master of Arts (Faculty of Education.) |
| Rights | All items in eScholarship@McGill are protected by copyright with all rights reserved unless otherwise indicated. |
| Relation | alephsysno: 001446299, proquestno: MM05379, Theses scanned by UMI/ProQuest. |
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