Thesis (PhD (Civil Engineering))--University of Stellenbosch, 2007. / The primary goal of this thesis is to indicate how systems theory and engineering process modelling can
be applied to provide models for consulting engineering service business enterprises. The typical management
systems used for these businesses are investigated to determine the application of systems and
process models.
The motivation for this study is based on the fact that integrated management systems for consulting
engineering practices are presently based on selective business analysis and process modelling that has
evolved over time, as reported in a survey and study by Smit [110]. Furthermore, current engineering
management systems are simply computer implementations of management procedures based on techniques
that were developed to solve problems in the absence of the computational capabilities of the
modern computer. To rectify this, a fundamental approach to analyse the business and management
functions using systems theory and engineering process modelling techniques is required, which has not
been attempted to date. This study develops and demonstrates the application of fundamental analysis
in consulting engineering enterprise management and reviews advantages that can be obtained from using
this approach.
It is shown that the mathematical Algebra of Relations and associated Graph Theory provide the mathematical
basis on which management problems can be treated systematically. Since these fields of mathematics
are well developed and very broad, the essential parts of the theories are identified. Thereupon,
the application of the very abstract mathematical concepts to two important and typical engineering
management problems are developed, which represents the core contribution of the dissertation.
The study is developed and presented in two parts and an addendum:
1. The first part provides an overview of the necessary mathematical theory required to support
development of business models.
2. Management systems theory and relation- and graph theory-based engineering process modelling
techniques are applied in this part to build generic enterprise models and data processing models.
These models provide inputs for the management processes of professional service business
enterprises. The outcome of the modelling and analysis is a set of database models with reporting
functionality, to be used in the management process. A demonstration of technology available for
development of the models and techniques, described in the previous part, is undertaken in this part.
Generic implementations of database models and reporting techniques for systems which deal with
management data in a consulting engineering business are developed, described and demonstrated.
3. In the addendum to the study, typical models and system functionality needed to support the management
functions of the consulting engineering service business are identified. These management
functions include:
• Business strategy and long term planning
• Marketing and promotion
• Finance, including bookkeeping and auditing
• Personnel
• Facilities management and document management
• Logistics, i.e., management of resources required for the business to operate
• Knowledge management
• Production management, i.e., management of the execution of project work
• Administration
• Risk management
Production management can use the engineering process model approach, modelling the management
of tasks, persons, datasets and tools as these are applied to the consulting engineering business.
Sample subsystems to support selected management functions are identified and analysed. The integration
of these systems with commercially available systems to support accounting and management
reporting can follow from this analysis.
The study contributes to the body of knowledge in the field of engineering management by providing
insights into the application of a specific branch of mathematics to provide fundamental solutions to
engineering management problems. It also shows how these solutions are mapped to the computer,
and describes available information techniques and technology to support the mapping. The outcome
is a document setting out the theory required to develop robust enterprise management systems, the
development and demonstration of technology required to do this and, as an addendum, a high level
specification of business and management system functionality required for the professional engineering
service business.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:sun/oai:scholar.sun.ac.za:10019.1/1328 |
| Date | 03 1900 |
| Creators | Strasheim, Jacobus Alexander van Breda |
| Contributors | Van Rooyen, G. C., University of Stellenbosch. Faculty of Engineering. Dept. of Civil Engineering. |
| Publisher | Stellenbosch : University of Stellenbosch |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Thesis |
| Format | 10081555 bytes, application/pdf |
| Rights | University of Stellenbosch |
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