The aim of this study is to examine key implementation and managerial issues surrounding the use of a Geographic Information Systems (GIS) as a Decisions Support Tool (DST) for planning and managing development interventions. Ever since the emergence of GIS as a powerful analytical tool in almost all spheres of human endeavour, many organisations involved in development work have adopted its use. But the challenges of conceiving and implementing a GIS in ways that are more responsive to the problems that trigger its purchase remains a daunting task to many development organisations; even those with a wealth of experience in GIS. This is one of the motivating factors for this study. In this research, some relevant themes in GIS implementation and GIS management as a Spatial Decision Support System (SDSS) were examined in the literature review. A case study research strategy was used focusing on the experience of the Nelson Mandela Bay Municipality Enterprise GIS (EGIS). The study examined how the system is been ran and what other development organisations can learn from this experience. Data was collected and analysed using a mixed research methods approach. The findings show a good level of GIS acceptance among municipality staff. However, running the system is not hitch free. A couple of problems and challenges were identified on the field. It is recommended that the municipality like most development organisations seeking GIS solutions should put the user at the centre of every technical innovation in GIS as a DST.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:nmmu/vital:9257 |
| Date | January 2011 |
| Creators | Jong, Yungong Theophilus |
| Publisher | Nelson Mandela Metropolitan University, Faculty of Business and Economic Sciences |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Thesis, Masters, MA |
| Format | viii, 89 leaves, pdf |
| Rights | Nelson Mandela Metropolitan University |
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