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The Evidence-based Management of Engineering Services ¡V A Case Study on S Company

Since 1939, Taiwan industry has started from the components processing to research and development of all kind of equipment. From purely labor work stepped into design of sophisticated equipment. But, still, we were late from the beginning, it makes us far behind to European country, the United States and Japan. Besides that, the domestic market is too small to afford us some heavy industrial world-class brands.
As to Taiwan's industrial development, our Government played a very crucial role. We can learn the fruitful results of government¡¦s efforts in Technology development and key industries supporting. Nevertheless, it pays few attentions to the specialized Electro-hydraulic system market, such as to defense industrial application and heavy industrial application, which is relatively small. The reality is, though it is small market, it contributes big to national power.
This industry been forgotten, its segmentation differs greatly from the popular industry, its product is most differentiation. The industry itself, varies always , it supposes to be a ¡§Blue Sea¡¨, yet it competes horribly as bloody ¡§Red Sea¡¨. Being in this area for 15 years, S company has to re-check their position, fore-see the obstacles in front to be well-prepared for the future.
This study follow the essence of Evidence-based Management, use the theory and practice of learning history and action research, to conduct interviews, summarized and analyzed. Interviews did not follow the planning at the design, and some amendment had been made to the research arrangement. But, contribute organization to discuss which did not want to discuss, dared not discuss and cannot subject for discussion. Have them try to face which factors supposed uncontrollable, cannot control the, and find executable solutions.
Those stakeholders, potential competitors and customers, we expect this study can remind them to have Evidence-based Management attitude, find out the truths, wiped off the rooted myth. This study found the key successful factors of specialized Electro-hydraulic system classified to internal and external one. To organization, internal factors can be controlled, and treated by mid- and/or short-term means, external factors can¡¦t be controlled, can only treated by long-term means. This study submits three major proposition to the individual role for reference.
Proposition 1, The more customized production enterprises, the more conflict between standardization and differentiation, or so-called flexibility, need to compromise.
Proposition 2: Find out why make competition less, is the main reason for it, your limit or your advantage.
Proposition 3: Set vendors an Eligibility standards subject to protect all stakeholders, only that it is not easy

Identiferoai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0607112-185506
Date07 June 2012
CreatorsChen, Kuo-Ping
ContributorsJen-Her Wu, Hsin-Hui Lin, Feng-Yang Kuo
PublisherNSYSU
Source SetsNSYSU Electronic Thesis and Dissertation Archive
LanguageCholon
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0607112-185506
Rightsuser_define, Copyright information available at source archive

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