In a rapidly changing business environment, it is difficult for enterprises to achieve their objectives by functional structures only. When organizational tasks become more complex, ¡§team¡¨ plays an important role on overcoming these challenges and helps achieving team performance. As a result, researches on team effectiveness have becoming ever more important today. The purpose of this study includes below:
1.Users should be involved because they possess knowledge which developers don¡¦t have but is required for system development. They should be viewed as partners with the developers that could make team to get target.
2.The most critical resource for knowledge teams is expertise, or specialized skills and knowledge, but the mere presence of expertise on a team is insufficient to produce high-quality work. Expertise must be managed and coordinated in order to leverage its potential. That is, teams must be able to manage their skill and knowledge interdependencies effectively through user and developer¡¦s good relationship.
3.The six facets of the Teamwork Quality (TWQ) construct, i.e., communication, coordination, balance of member contributions, mutual support, effort, and cohesion, are specified. TWQ shows a strong association with team members' personal success.
Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0801108-023635 |
Date | 01 August 2008 |
Creators | Fang, Chia-Hsuan |
Contributors | James J. Jiang, Deng-Neng Chen, Ting-Peng Liang, Hsiang-Chu Lai |
Publisher | NSYSU |
Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
Language | Cholon |
Detected Language | English |
Type | text |
Format | application/pdf |
Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0801108-023635 |
Rights | not_available, Copyright information available at source archive |
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