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Performance metrics for IT projects success within a financial organisation.

M. Tech. Business Information Systems / The technological world is emerging and advancing rapidly. Organisations aspire to meet their business goals and strategic objectives. IT projects have the ability to enable organisations meet their business goals and objectives hence organisations invest a lot of time and money on implementing them. The increasing need for organisations to use technology has made organisations implement IT projects. IT projects are implemented to achieve efficiency and effectiveness that is crucial in achieving business goals and strategic objectives. Other benefits include, improved and increased customer satisfaction, improved growth and development within the teams and competitive advantage. Despite an increase in studies on the performance metrics for IT project success in organisations, IT projects still fail. Many IT Projects are considered failed when they are not delivered on time, not delivered within budget, and when the delivered solution does not meet the business requirements. This research study aimed at determining the performance metrics for IT project success within a financial organisation

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:tut/oai:encore.tut.ac.za:d1001924
Date January 2016
CreatorsMakhubele, K. M.
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeText
FormatPDF

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