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An Evaluation of the Orientation and Training Programs of a Fast Food Franchise

Very few attempts have been made to adequately evaluate training programs. The research reported here is an attempt to evaluate the effects of the revised orientation and training programs of a fast food franchise. Subjects consisted of 676 hourly employees of a Central Florida fast food franchise who completed questionnaires soliciting measures of the following perceptions: managements' consideration and structure levels and the effectiveness of the revised orientation and training programs. Modest support was found for the prediction that the revised programs would increase the employees' perception of managements' consideration. No evidence was found to support the hypotheses that employees would perceive the revised programs as more effective nor that managements' perceived structure level would increase.

Identiferoai:union.ndltd.org:ucf.edu/oai:stars.library.ucf.edu:rtd-6003
Date01 January 1987
CreatorsDonahey, Cheryl M.
PublisherUniversity of Central Florida
Source SetsUniversity of Central Florida
LanguageEnglish
Detected LanguageEnglish
Typetext
Formatapplication/pdf
SourceRetrospective Theses and Dissertations
RightsPublic Domain

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