The aim of the thesis is to evaluate control activities of selected supervisory authorities in a sphere of consumer protection and to find the opinions and attitudes of selected business entities on supervisory authorities' activities. The thesis includes a questionnaire survey among consumers and controlled in-depth interviews both with business entities and with supervisory authorities. The questionnaire survey confirms or rejects hypotheses of the thesis. Controlled in-depth interviews with selected supervisory authorities focused on their controlling activities. Managed in-depth interviews with business entities aimed to find out their views and attitudes towards supervisory authorities, as well as to identify a scope and a process of controls carried out by supervisory authorities. The thesis further outline how the selected supervisory authorities could evaluate their work with consumers. Changes are mainly concerned with informing consumers of suitable and unsuitable business premises.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:387626 |
| Date | January 2018 |
| Creators | ZADRAŽILOVÁ, Klára |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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