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Orientace procesu podle zákazníků / Customer focused process

This thesis deals with the identification of customer requirements laid down in the document Formel Q. Based on the requirements of the verification of whether the organization meets these customer requirements. Verification of compliance with customer requirements is accomplished by performing the process and product audit of the organization.

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:230844
Date January 2013
CreatorsKutypa, Tomáš
ContributorsKotek, Luboš, Fiala, Alois
PublisherVysoké učení technické v Brně. Fakulta strojního inženýrství
Source SetsCzech ETDs
LanguageCzech
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

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