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Aplikace fuzzy logiky pro hodnocení kvality zákazníků / The Application of Fuzzy Logic for Evaluation of Quality of Customers

Master thesis deals with quality evaluation customers of Heineken Česká republika, a. s. using the theory of fuzzy logic as an advanced decision-making method, which will be further practically applied within the design of the solution. Based on the selected parameters, a model will be developed to optimize the value of the company's customers, on the basis of which the company may also decide whether to cooperate with the customer or it is more advantageous for them to terminate this cooperation. The work itself is supported by Microsoft Excel and MATLAB.

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:399722
Date January 2019
CreatorsHomola, Rostislav
ContributorsKudrna, Josef, Dostál, Petr
PublisherVysoké učení technické v Brně. Fakulta podnikatelská
Source SetsCzech ETDs
LanguageCzech
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

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