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Previous issue date: 2007-09-19 / This study aims to analyze the corporative training model applied by Computer Based Training (CBT), through Internet, in a multinational organization of foreigner capital at the no-renewable energy sector. The study was carried on with the business employees at the Brazilian Unit. It was analyzed the data related to a twelve-month period, from December 2005 to November 2006. Informal and formal interviews were conducted with the main executive of the Human Resources Division and with the specialist of the Training and Development Division in Brazil. Secondary data related to training (executed by CBT through Internet) carried on by the employees from all divisions of the company were also collected. The Learning Management Platform used for training through CBT was characterized too. The factors that suggest a revision in the methodology used to the transition from the current model (CBT through Internet) to an e-Learning Web Based Program were revised and suggestions were shown to the integration of the process of Corporate Education and HR Strategic Management to the Brazilian branch. Another aspect taking into consideration in the research indicates that the Learning Management Platforms needs to be correlated to career management and to stimulation of professional promotion. This study offers also some contributions to the elaboration of an action plan for developing activities that involves interdivisional efforts on implementation of e-Learning based training programs. As a conclusion of the present study, the assumption that the action of Human Resources Division on the leading of self management training programs, including the ones realized by e-Learning, was evidenced and it is still demanded. However, this study shows that close managers participation is important to increase and maintain the employees adhesion level at this kind of learning system. / O objetivo geral nesta disserta??o consiste em analisar o modelo de treinamento corporativo aplicado por Computer Based Training (CBT), via Intranet, de uma organiza??o multinacional de origem de capital estrangeiro do ramo de energia n?o-renov?vel junto aos funcion?rios das unidades de neg?cios do Brasil. Foram analisados dados referentes a um per?odo de doze meses, dezembro de 2005 a novembro de 2006. Entrevistas informais e formais foram aplicadas junto ao principal executivo do Setor de Recursos Humanos e ao especialista pela ?rea de Treinamento e Desenvolvimento no Brasil. Dados secund?rios relativos aos treinamentos (executados por CBT - via Intranet) realizados pelos funcion?rios de todas as ?reas da empresa forma coletados. A Plataforma de Administra??o da Aprendizagem utilizada para treinamento via CBT tamb?m foi caracterizada. Os fatores que possam sugerir revis?o na metodologia adotada para a transi??o do modelo atual (CBT via intranet) para um programa de e-learning via Web foram identificados e sugest?es foram apresentadas para integra??o do processo de Educa??o Corporativa e Gest?o Estrat?gica de RH para a subsidi?ria brasileira. Outro aspecto levantado na pesquisa indica que as Plataformas de Administra??o da Aprendizagem precisam estar correlacionadas ao gerenciamento de carreira e a est?mulos de promo??o profissional. Este estudo oferece, ainda, algumas contribui??es para a elabora??o de planos de a??o quando do desenvolvimento de atividades que envolvam a participa??o interdepartamental na implementa??o de Programas de treinamento baseados em e-Learning. Assim, como conclus?o do presente estudo evidenciou-se a suposi??o de que a atua??o da ?rea de Recursos Humanos no monitoramento de Programas de treinamentos autogerenci?veis, inclusive os realizados por e-Learning, ainda ? necess?ria. Contudo, o trabalho mostra que a participa??o das ger?ncias imediatas ? importante para o incremento e manuten??o do n?vel de ades?o dos treinandos aos programas desse sistema de aprendizagem.
| Identifer | oai:union.ndltd.org:IBICT/oai:localhost:tede/943 |
| Date | 19 September 2007 |
| Creators | Ferreira, Antonio Francisco Ritter |
| Contributors | Boas, Ana Alice Vilas |
| Publisher | Universidade Federal Rural do Rio de Janeiro, Curso de P?s-Gradua??o em Gest?o e Estrat?gia em Neg?cios, UFRRJ, Brasil, Ci?ncias Sociais Aplicadas |
| Source Sets | IBICT Brazilian ETDs |
| Language | Portuguese |
| Detected Language | English |
| Type | info:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/masterThesis |
| Format | application/pdf |
| Source | reponame:Biblioteca Digital de Teses e Dissertações da UFRRJ, instname:Universidade Federal Rural do Rio de Janeiro, instacron:UFRRJ |
| Rights | info:eu-repo/semantics/openAccess |
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