I used a multiple-linear-regression model to test the effects of meeting group members’ expectations on strength of consensus in a group decision-making situation. The combination of met expression-of-views expectations and met decision-quality expectations, along with their associated valences, had a significant effect on consensus (p = .01). Expression-of-views expectations are composed of expectations about opportunity to express views and the information sharing.
I proposed a new model consisting of two terms. The first term was the sum of the individual products of met expression-of-views expectations times their respective valences. The second term was the sum of the individual products of met decision-quality expectations times their respective valences. This new model was a much better predictor of strength of consensus than the original (p = .001). The two terms used in the new model had an equivalent influence on strength of consensus (p = .05). The results of this research suggest managers should elicit and try to meet group members’ high-valence expectations (i.e., expectations group members feel are important to be met). Managers should also realize expression-of-views and decision-quality expectations are important to meet in a consensus-gaining process. / Master of Science
| Identifer | oai:union.ndltd.org:VTETD/oai:vtechworks.lib.vt.edu:10919/41039 |
| Date | 13 February 2009 |
| Creators | Keeling, John F. |
| Contributors | Industrial and Systems Engineering |
| Publisher | Virginia Tech |
| Source Sets | Virginia Tech Theses and Dissertation |
| Language | English |
| Detected Language | English |
| Type | Thesis, Text |
| Format | 108 leaves, BTD, application/pdf, application/pdf |
| Rights | In Copyright, http://rightsstatements.org/vocab/InC/1.0/ |
| Relation | OCLC# 25404399, LD5655.V855_1991.K434.pdf |
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