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A Lean and Six Sigma approach to analyzing waste in missing dose requests

<p> The purpose of this study is to review how much time and resources were spent on having pharmacy missing doses and analyze the pharmacy process of filling a missing dose request. Data is extracted from the VistA and Omnicell program at the Veterans Affairs Long Beach Healthcare System (VALBHS). One hypothesis is that waste exists in the system and the other hypothesis is that time on hand (waiting) was the biggest waste. The first hypothesis is supported, while the second hypothesis lacked evidence and, therefore, is not supported. Potential solutions and issues surrounding the usage of Lean and Six Sigma are discussed.</p>

Identiferoai:union.ndltd.org:PROQUEST/oai:pqdtoai.proquest.com:1527904
Date13 August 2014
CreatorsChen, Kathy
PublisherCalifornia State University, Long Beach
Source SetsProQuest.com
LanguageEnglish
Detected LanguageEnglish
Typethesis

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