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Impact of Perceptional HR Practices on Performance & Turnover intention in Hair salon Industry - The Mediators of Employee Skill and Organizational Commitment

Abstract
The 21st century globalization and liberalization pose distinctive human resource management challenges to businesses especially those operating across national boundaries as multinational or global enterprises (Huselid, 1995). According to Huselid (1995), strategic human resource management primary should be emphasized to ensure that managers and employees are adjusting and accepting their organizational human resource practices in their daily work, thus, the human resource management practices appear to be more essential.
The study attempted to gain a better understanding of the human resource management practices in hairdressing salon service industry in Taiwan by analyzing the relationships between employee¡¦s technical skill and organizational commitment on work performance. The data was collected by the researcher using mailing and delivering questionnaires. The sample size included 500 hair stylists from north, central, and south of Taiwan. There were 307 questionnaires and the return rate was 61.4%. The data was analyzed by descriptive statistics, Pearson correction analysis, and Structure equation modeling.
The results of this study were as follows:
1. The perception of hair stylists on the human resource management practices showed high in employment security, then in decrease status distinction, training, contingent and compensation.
2. The organizational commitment and technical ability showed positive corrections on human resource system. In addition, the influence on the organizational commitment is greater than on the technical ability.
3. There was a negative relationship between organizational commitment and turnover intention.
4. There was a positive relationship between technical skill and work performance.
5. The work performance could be improved by using the intermediary result of technical ability from the human resource management practices.
6. There was a negative relationship between turnover intention and human resource management practices.

Identiferoai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0613106-160636
Date13 June 2006
CreatorsLu, Chia-Mei
ContributorsJin- Feng Uen, Shyh-jer Chen, Liang-Chih Huang
PublisherNSYSU
Source SetsNSYSU Electronic Thesis and Dissertation Archive
LanguageCholon
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0613106-160636
Rightswithheld, Copyright information available at source archive

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