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Administrator and Faculty Perceptions of Incivility and Conflict in the Workplace| A Higher Education Study

<p>Uncivil workplace behavior in the higher education environment is counterproductive for achieving institutional goals. Prevailing uncivil behaviors frequently result in unresolved conflict, a focus of various researchers since the mid 1970&rsquo;s (Andersson &amp; Pearson, 1999; Martin &amp; Hine, 2005; Pierre &amp; Peppers, 1976; Pietersen, 2005; and Twale &amp; DeLuca, 2008). This study was designed to examine administrator and faculty members&rsquo; perceptions of uncivil workplace behaviors and organizational culture. The study further examined the relationship between incivility and organizational culture. The Uncivil Workplace Behavior Questionnaire (Martin &amp; Hine, 2005) and the K &amp; C Organizational Culture Instrument (Kendig &amp; Chapman, 2012) were combined and distributed to a small sample of administrators and faculty members in higher education. The respondents included 34 administrators and 151 faculty members from three similar Public 4-Year Institutions of Higher Education (Carnegie Classification, 2010). Results indicate that perceptions of incivility and organizational culture between administrators and faculty members are not different. This study can serve as a contribution to the professional development efforts of administrators and faculty members in higher education. </p>

Identiferoai:union.ndltd.org:PROQUEST/oai:pqdtoai.proquest.com:3571649
Date11 September 2013
CreatorsKendig, Stacey McLeran
PublisherWest Virginia University
Source SetsProQuest.com
LanguageEnglish
Detected LanguageEnglish
Typethesis

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