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A Qualitative Examination of Strategic Planning and Process Improvement in Public Universities: Dynamics of the Relationship to State Funding, Competition, and Undergraduate Degree Completion

Public Higher Education Institutions (HEIs) are facing many challenges
including state funding, competition, and maintaining the best possible
graduation rate. This study: (1) examined the strategic plans and strategic
planning processes to explore how, and to what extent, these tool are being used
to address these challenges; and (2) explored the extent to which continuous
process improvement is included in strategic planning efforts.
A qualitative research design employing a grounded theory approach was
used in this study. The researcher reviewed the perceptions of the participants
at each of four selected public institutions regarding strategic planning
processes, including their beliefs with regard to process improvement as a
component of the strategic planning process. Perceived facilitators and detractors of strategic planning and its implementation were also examined.
Finally, the researcher sought to design an improved model for strategic planning
in higher education that takes continuous process improvement into
consideration as a basic component of the approach to planning.
The dominant theme that emerged from the data analysis concerned state
funding, as performance-based funding offers an opportunity to acquire
additional funds. Graduation rate was identified as a core component of student
success. Competition from emerging sectors was not a specific topic of
discussion during the strategic planning processes.
Forty-one percent of participants indicated that some form of process
improvement structure exists at their institution, often related to accreditation
reviews and was outside of the strategic planning process. 53% of the
responses to the question, “What do you believe would be the impact of having
process improvement as an integral component in the strategic planning
process?” replied that it would be good or beneficial if it were carried out in a
meaningful manner. Twenty-nine percent of the 53% stated that process
improvement efforts are often performed for it’s own sake, and that including
process improvement in the strategic planning process should be done in a
manner that adds value to the strategic planning process and the institution.
Through the analysis of the approaches to strategic planning examined in
this study, the researcher offers a new strategic planning model for HEIs
grounded in the findings. / Includes bibliography. / Dissertation (Ph.D.)--Florida Atlantic University, 2018. / FAU Electronic Theses and Dissertations Collection

Identiferoai:union.ndltd.org:fau.edu/oai:fau.digital.flvc.org:fau_40804
ContributorsFord, Stanford E. (author), Wright, Dianne A. (Thesis advisor), Florida Atlantic University (Degree grantor), College of Education, Department of Educational Leadership and Research Methodology
PublisherFlorida Atlantic University
Source SetsFlorida Atlantic University
LanguageEnglish
Detected LanguageEnglish
TypeElectronic Thesis or Dissertation, Text
Format174 p., application/pdf
RightsCopyright © is held by the author, with permission granted to Florida Atlantic University to digitize, archive and distribute this item for non-profit research and educational purposes. Any reuse of this item in excess of fair use or other copyright exemptions requires permission of the copyright holder., http://rightsstatements.org/vocab/InC/1.0/

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