This thesis is about a Non Government Organisation (NGO) whose main focus is on professional and home care services. The ``Alice{\crqq}, which is part of the Czech Red Cross in České Budějovice, has been supplying these services since 1994. The aim of this thesis is to analyse the historical development of ``Alice{\crqq}, looking closely at the quality of the service it offers. The next aim is to ``compare clients{\crqq} requirements against the potential the organization and to suggest certain improvements that can be made in the services, which would lead to higher quality and greater efficiency.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:46887 |
| Date | January 2007 |
| Creators | KLEMENT, Vladimír |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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