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Naplňování vybraných standardů kvality sociálních služeb v domově pro seniory / Fulfilment of selected quality standards for social services in care homes for the elderly

The dissertation focuses on the topic of fulfilment of selected quality standards for social services in care homes for the elderly. The theoretical part of the piece of work deals with defining the terms pertaining to the quality standards of social services in care homes for the elderly. These are the terms ?old age?, ?need?, ?care home for the elderly?, ?social services?, ?quality standards?, and ?client?. The aim of the dissertation was to map the fulfilment and realisation of selected quality standards in care homes for the elderly. Partial aims were to determine the extent of fulfilment of quality standards from the point of view of the client and to compare the individual levels of application of the quality standards for social services. Two care homes were chosen for the study, the Care Home for the Elderly Tep in Veselí nad Lužnicí and the Care Home for the Elderly in Horní Stropnice. Two hypotheses were established. Quantitative research was chosen to facilitate reaching the aims and verifying the hypotheses, utilising questioning methods, interviewing techniques and questionnaire enquiry. Furthermore, analysing the data was accomplished using secondary document analysis. The research file contained the clients and staff of both selected care homes for the elderly. Following the evaluation of the results I believe that the aims of the dissertation were fulfilled. Selected quality standards are realised well in both care homes for the elderly and the essential criteria of individual quality standards are fulfilled as well. In addition, the research study proved both hypotheses to be correct. Selected quality standards are fulfilled from the point of view of the clients and at the same time applied in accordance with their needs. The dissertation can provide the selected care homes for the elderly with feedback regarding the fulfilment and realisation of selected quality standards of social services. It can also equally serve as guidance for potential clients in choosing their social services provider.

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:79770
Date January 2011
CreatorsMICÁKOVÁ, Vladimíra
Source SetsCzech ETDs
LanguageCzech
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

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