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Beyond usability: process, outcome and affect in human-computer interactions

The present paper reviews the general usability framework that has dominated discussion in the field of human-computer interaction (HCI) and finds it wanting. An alternative view of the important determinants of user experience of interactive devices is presented with examples.

Identiferoai:union.ndltd.org:arizona.edu/oai:arizona.openrepository.com:10150/106391
Date08 1900
CreatorsDillon, Andrew
Source SetsUniversity of Arizona
LanguageEnglish
Detected LanguageEnglish
TypeJournal Article (Paginated)

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