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How to say I'm sorry a study of the Veterans Administration Hospital Association's Apology and Disclosure Program /

Thesis (Ph.D.)--Ohio University, June, 2008. / Title from PDF t.p. Includes bibliographical references.

Identiferoai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/259270674
Date January 2008
CreatorsCarmack, Heather J.
PublisherOhio : Ohio University,
Source SetsOCLC
LanguageEnglish
Detected LanguageEnglish
SourceConnect to resource online

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