The theme of this thesis is the IT infrastructure in enterprises in the Czech Republic. Nowadays IT infrastructure exists in all companies which are trying to succeed in the competition. Outputs (services) of IT infrastructure should be monitored and managed so the company could most effectively support their core processes. For monitoring and man-agement processes can be used a variety of tools designed for management of information systems. This work deals with the evaluation of the level of IT infrastructures service man-agement. The aim of this thesis is to assess the level of IT infrastructure services manage-ment in the selected company. This work establishes methods showing appreciation of IT infrastructure service level that is applicable in all companies, regardless of their orientation. In conclusion, the methodology is tested on a real company from the IT environment.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:197491 |
| Date | January 2013 |
| Creators | Křena, Martin |
| Contributors | Gála, Libor, Juránková, Zdenka |
| Publisher | Vysoká škola ekonomická v Praze |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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