IT projects are complex and often numerous challenges arise during the projects’ execution. The ten knowledge areas designed to support projects management more often challenge include the project management team to deliver the outcome on time. The present study tries to answer the question of whether the use of a technological management tool in project management can help to solve most problematic knowledge areas, and to meet the delivery deadlines. The author runs a case study at an IT consulting firm. The purpose for the study is to investigate if technologies can help to resolve these issues, and to recommend a project management tool for more efficient delivery time. In a two phased study, first, the author identifies the project management knowledge areas that may have impacted IT project delivery delays, and second, the author investigates if using a project management tool can solve the delivery time issue. Results from the first phase show that delivery issues emerged at different levels, namely: stakeholders, resources, scope, quality, and integration management. To investigate if a management tool could help to overcome the delays in delivery, a selection of technological tools was made. Based on the results from the first phase so the technological tool integrates functions and features for stakeholders, resources, scope quality, and integration management. The interviewees then ranked three technological tools and shared opinions on possible adoption of any of these tools. Final analysis show that interviewees think that proposed technological tools can resolve some of the issues experienced in the projects: mainly, the transition between departments, resource allocation, to visualise the quality management, plan for communication with stakeholders, and clearer handling of the project’s requirements. In the final results from the second interview, the tool that can help to solve issues with the five most problematic knowledge areas, and thus the delivery delays issue, for the case company is Genius Project.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:kau-84362 |
| Date | January 2021 |
| Creators | Snäll, Josephine |
| Publisher | Karlstads universitet, Handelshögskolan (from 2013) |
| Source Sets | DiVA Archive at Upsalla University |
| Language | English |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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