Arbetsförmedlingen is the Swedish national authority responsible for the work politics, and its main purpose is to create and build a solid and sustainable job market.Economic crises together with changes in the society and in the organization over the past few years mean that the unemployed individuals that come in contact with Arbetsförmedlingen are no longer a homogenous group. A lot of effort is put into helping those who may find it difficult to enter the work environment, such as youths (19 – 26 years old), people who have been unemployed or on sick leave for a long period of time, people with disabilities or immigrants who are newly arrived in Sweden.A harder social and economic climate can lead to frustration among the unemployed which mean that security measures at the offices has had to become adjusted. Local offices now have a public area where they have meetings with their clients and a locked open plan office space to which the public have no access. Working within an open plan office environment can cause health problems, mostly due to the constant background noise that comes from people having conversations on the phone, or with each other. The public areas have been furnished from a safety aspect, and different alarm functions are in place. Interviews with employees at the local Arbetsförmedlingen in Eskilstuna show that staff safety is a high priority with plenty of guidelines and directions to be followed.There are rules regulating the handling of personal information, and strategies need to be in place regarding the IT-structure that the organization is using.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:mdh-21088 |
| Date | January 2013 |
| Creators | Bergdahl, Catarina |
| Publisher | Mälardalens högskola, Akademin för ekonomi, samhälle och teknik |
| Source Sets | DiVA Archive at Upsalla University |
| Language | Swedish |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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