The study's purpose is evaluating the relationship between locus of control and selfesteem
in relation to the registered nurse's experience and perception with lateral and
vertical incivility. There is a lack of research concerning nurse-to-nurse incivility within
the nursing profession. The hypothesis examined whether dynamics of locus of control
and self-esteem could provide insight into the personality dynamics influencing incivility
in the workplace. This non-experimental quantitative study used 2 self-evaluation tools
and 1 demographic survey tool to collect data via Survey Monkey, a commercial data
collection company. Participants were 65 randomly selected faculty (n = 36) and
graduate students (n = 29) from schools of nursing in Southern California, all active
practitioners. Descriptive statistics provided the demographic data and RNs' experience
of incivility analysis. Inferential statistics, t-test, and Pearson's correlation analyzed the
relationships between study variables. Study results indicated no significant negative
relationship between RNs' perceived experience with lateral and vertical incivility, and
RNs' level of self-esteem and locus of control. Participants indicated a greater than 80%
experience with incivility in the work place either directed at the participant or towards a
colleague. The study results will be of interest to health provider managers as a means of
insight into the pervasiveness of incivility in the workforce. The study indicated the
problem of professional incivility is widely encountered, it rules out the hypotheses that
self-esteem and locus of control are related to the problem, and it encourages the need for
further study as to the etiology and dynamics of the problem.
| Identifer | oai:union.ndltd.org:waldenu.edu/oai:scholarworks.waldenu.edu:dissertations-1488 |
| Date | 01 January 2015 |
| Creators | Berry, Elizabeth Anne |
| Publisher | ScholarWorks |
| Source Sets | Walden University |
| Language | English |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | Walden Dissertations and Doctoral Studies |
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