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The implementation and adoption of a corporate performance management information system in the City of Cape Town Municipality : a case study using actor-network theory

Includes bibliographical references (leaves 156-162). / This study examines the adoption of a Corporate Performance Management (CPM) Information System in the context of a local Municipality with South Africa. The role of ICT in supporting and facilitating CPM is also examined within this context. The historic progression of CPM Systems is reviewed from their origins rooted in early executive information systems to the rich functional business intelligence aligned platforms of today.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:uct/oai:localhost:11427/10723
Date January 2011
CreatorsTudor, Mark
ContributorsHart, Mike
PublisherUniversity of Cape Town, Faculty of Commerce, Department of Information Systems
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeMaster Thesis, Masters, MCom
Formatapplication/pdf

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