M. Tech. Business Information Systems / Information Systems (IS) capability can be viewed as a firm's valuable resources, and if controlled well, can contribute towards competitive and efficient business value. For the purpose of this study, IS capability is thus defined as the firm's ability to continuously derive business value from Information technology (IT) investments, and this includes the firm's IT personnel skills and competencies. The research argument driving the study was that IS capability is an outcome of good IS management and IT governance. However, to date, IS capability has not been defined beyond an expression of the firm to derive and leverage business value through IS continuously. Consequently, this dissertation conceptualizes a framework towards IS capability in a South African firm. In the study, IS capability is seen as achieved through a sound IT governance, IT management, and corporate governance. That is, the study was about how governance and management of IS happens in a typical firm. IS capability was studied by looking at how the firm makes IT decisions, prioritizes IT investments, business and IT collaborating to create the vision, IT leadership, and the management of information systems resources.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:tut/oai:encore.tut.ac.za:d1001590 |
| Date | January 2014 |
| Creators | Yster, Segametsi E. |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Text |
| Format |
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