Thesis (MTech (Quality))--Cape Peninsula University of Technology, 2008. / When prospective students decide to register at a university, their first encounter
with university life will be the Registration Department. Should the process be
inefficient without much regard for the personal wellbeing of the prospective
student, it will leave a lasting impression on the student, and more often than not
serve as an indication of the manner in which he or she would be treated in the
future at the university.
With the need for the Cape Peninsula University of Technology to attract top
grade students, the institution needs to improve their registration process. This
study attempts to measure students and staff attitudes and perception of the
registration process, explore the different processes involved during registration
and application, and investigate the different technologies available to improve
these processes.
This research attempts furthermore to determine what processes could be put into
place to assure that Academics and the Administration Department works together
to achieve a mutually beneficial database that could be used to the benefit of the
students and the institution alike. This database should be accessed from any
computer on the different campuses and be user friendly, to maximise the
efficiency and throughput.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:cput/oai:localhost:20.500.11838/2215 |
| Date | January 2008 |
| Creators | Arderne, Russel John |
| Publisher | Cape Peninsula University of Technology |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Thesis |
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