Yes / While the importance of s-commerce is implicitly recognized, inconsistencies in extant empirical research pose significant challenges. Based on perspectives from trust, social presence, and socio-technical theories, this study develops an integrated model of the factors that influence intention and use behavior, with particular attention to the role of trust in s-commerce. The model is tested using meta-analytic structural equation modeling techniques on 201 observations from 83 s-commerce studies. Implications for research and practice are discussed.
| Identifer | oai:union.ndltd.org:BRADFORD/oai:bradscholars.brad.ac.uk:10454/19231 |
| Date | 20 November 2022 |
| Creators | Jeyaraj, A., Ismagilova, Elvira, Jadil, Y., Rana, Nripendra P., Hughes, L., Dwivedi, Y.K. |
| Source Sets | Bradford Scholars |
| Language | English |
| Detected Language | English |
| Type | Article, Accepted manuscript |
| Rights | © 2023 Taylor & Francis. This is an Author's Original Manuscript of an article published by Taylor & Francis in Information Systems Management in 2023 available online at https://doi.org/10.1080/10580530.2022.2140370., CC-BY-NC |
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