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The worker-client relationship as interpreted by workers and clients in outreaching social work in Hong Kong.

Billie Lau Chung. / Thesis (M.Phil.)--Chinese University of Hong Kong, 2002. / Includes bibliographical references (leaves 237-244). / Abstracts in English and Chinese. / Chapter Chapter One --- Introduction --- p.1 / Chapter 1. --- The study problem --- p.1 / Chapter 2. --- Background of the study problem --- p.2 / Chapter 2.1. --- Variety in orientation in outreaching social work service --- p.3 / Chapter 2.2. --- Unique initial contact and intervention strategies --- p.4 / Chapter 2.3. --- Inadequate attention to participants' interpretation --- p.5 / Chapter 2.4. --- Conclusion --- p.6 / Chapter 3. --- Significance of study --- p.7 / Chapter 3.1. --- Exploration --- p.7 / Chapter 3.2. --- Stimulate practice --- p.8 / Chapter 3.3. --- Implication in service design --- p.8 / Chapter Chapter Two --- Literature review --- p.10 / Chapter 1. --- Outreaching social work --- p.10 / Chapter 1.1. --- "Origin, history and development of outreaching youth work" --- p.10 / Chapter 1.2. --- History and development of outreaching social work in Hong Kong --- p.11 / Chapter 1.3. --- Purpose and objectives of the service --- p.13 / Chapter 1.4. --- The target group of service --- p.15 / Chapter 1.5. --- Working approaches --- p.17 / Chapter 1.6. --- Conclusion --- p.19 / Chapter 2. --- Social work relationship --- p.20 / Chapter 2.1. --- Definition and participants of counseling relationship --- p.20 / Chapter 2.2. --- Role of relationship in counseling process --- p.21 / Chapter 2.3. --- Therapeutic relationship in different approaches --- p.22 / Chapter 2.4. --- Conclusion --- p.24 / Chapter 3. --- Qualitative research methodology --- p.25 / Chapter 3.1. --- Philosophical assumptions --- p.25 / Chapter 3.2. --- Types of qualitative research methods --- p.28 / Chapter 3.3. --- Narrative analysis --- p.29 / Chapter 4. --- Conclusion --- p.32 / Chapter Chapter Three --- Research design --- p.34 / Chapter 1. --- Research questions --- p.34 / Chapter 2. --- Choice of research design and method --- p.35 / Chapter 3. --- Sampling --- p.36 / Chapter 3.1. --- Selecting criteria --- p.36 / Chapter 3.2. --- Source of sample --- p.37 / Chapter 4. --- Data collection --- p.38 / Chapter 4.1. --- Semi-structure interview --- p.38 / Chapter 4.2. --- "Time, duration and process of interviews" --- p.39 / Chapter 5. --- Data processing --- p.41 / Chapter 5.1. --- Interview records --- p.41 / Chapter 5.2. --- Transcribing the interviews' content --- p.41 / Chapter 6. --- Data analysis --- p.42 / Chapter 7. --- Issue of validation --- p.44 / Chapter 8. --- Results of analysis and report writing --- p.46 / Chapter 9. --- Limitation of research --- p.47 / Chapter 9.1. --- Limited number of respondents --- p.47 / Chapter 9.2. --- Reactivity of respondents --- p.47 / Chapter 9.3. --- Transcribing Chinese to English --- p.48 / Chapter 9.4. --- Readiness and ability of respondents --- p.49 / Chapter 9.5. --- Time span of the whole research --- p.49 / Chapter 9.6. --- Large amount of data --- p.49 / Chapter 9.7. --- Limited local reference for research in the area --- p.50 / Chapter 9.8. --- Researcher's experience as an outreaching social worker --- p.50 / Chapter Chapter Four --- Background information of respondents and relationships --- p.52 / Chapter 1. --- Personal particulars of respondents --- p.52 / Chapter 1.1. --- Workers --- p.53 / Chapter 1.1.1. --- Personal particulars --- p.53 / Chapter 1.1.2. --- Reasons of joining outreaching social service --- p.55 / Chapter 1.2. --- Clients --- p.61 / Chapter 1.2.1. --- Personal particulars --- p.61 / Chapter 1.2.2. --- Family background --- p.63 / Chapter 2. --- Duration of cases --- p.67 / Chapter 3. --- Workers' work settings and context --- p.68 / Chapter 4. --- Conclusion --- p.75 / Chapter Chapter Five --- Research findings --- p.78 / Chapter 1. --- Purposes of the relationships --- p.79 / Chapter 1.1. --- Intervention focus --- p.80 / Chapter 1.1.1. --- Workers ´ة interpretations --- p.81 / Chapter 1.1.2. --- Clients' interpretations --- p.85 / Chapter 1.2. --- Purposes other than direct intervention --- p.88 / Chapter 2. --- Orientation to the relationships --- p.89 / Chapter 2.1. --- Initial contacts --- p.90 / Chapter 2.1.1. --- Casual contacts --- p.90 / Chapter 2.1.2. --- Referrals --- p.92 / Chapter 2.2. --- Impression of initial contacts --- p.94 / Chapter 2.3. --- Effects of initial contacts --- p.97 / Chapter 2.3.1. --- Knowing the other party --- p.97 / Chapter 2.3.2. --- Orientation to service --- p.98 / Chapter 2.3.3. --- Awareness and expectations of what can be provided --- p.100 / Chapter 2.4. --- Conclusions --- p.103 / Chapter 3. --- Progress of relationships --- p.105 / Chapter 3.1. --- Relationships before case intake --- p.105 / Chapter 3.2. --- “Ignition´ح of helping process --- p.107 / Chapter 3.3. --- Positive turning points in relationships --- p.110 / Chapter 3.4. --- Tension points in relationships --- p.115 / Chapter 3.5. --- Terminations of casework relationships --- p.120 / Chapter 3.6. --- Relationships after case terminations --- p.126 / Chapter 4. --- Significant outcomes as interpreted from worker-client relationship --- p.132 / Chapter 4.1. --- Crisis managed --- p.133 / Chapter 4.1.1. --- Crisis of clients --- p.133 / Chapter 4.1.2. --- Crisis of workers --- p.135 / Chapter 4.2. --- Growth of relationships --- p.138 / Chapter 4.2.1. --- Got a significant other --- p.138 / Chapter 4.2.2. --- Recognizing roles of each others in relationships --- p.143 / Chapter 4.2.3. --- Mutual feedback --- p.146 / Chapter 4.3. --- Growth of selves --- p.150 / Chapter 4.3.1. --- Gain in life experience --- p.150 / Chapter 4.3.2. --- Assurance of self-ability and worth --- p.153 / Chapter 4.3.3. --- Facing one's life in the past --- p.157 / Chapter 4.3.4. --- Development of future life --- p.158 / Chapter 4.3.5. --- Reminders for life --- p.160 / Chapter 4.3.6. --- Confirmation and modification of life philosophy --- p.162 / Chapter 4.3.7. --- Facing ambivalence in life --- p.165 / Chapter 4.3.8. --- Gain in professional development --- p.166 / Chapter 4.4. --- Having fun --- p.171 / Chapter 4.5. --- Unresolved issues --- p.174 / Chapter 4.5.1. --- Deterioration of situation of clients --- p.174 / Chapter 4.5.2. --- Discontent about counterparts' performance --- p.176 / Chapter 4.5.3. --- Discontent about self performance --- p.178 / Chapter 5. --- Conclusions on relationships --- p.181 / Chapter 5.1. --- Seasoned master and apprentice --- p.183 / Chapter 5.2. --- Pseudo blood relationship --- p.189 / Chapter 5.3. --- Service provider and user --- p.195 / Chapter 5.4. --- God-sent relationship --- p.200 / Chapter 6. --- Conclusions --- p.204 / Chapter Chapter Six --- Discussion and recommendations --- p.209 / Chapter 1. --- Discussions --- p.209 / Chapter 1.1. --- Discussions on findings --- p.209 / Chapter 1.2. --- Discussions on narrative analysis as research methodology --- p.227 / Chapter 2. --- Recommendations --- p.230 / Chapter 2.1. --- Recommendations on service --- p.230 / Chapter 2.1.1. --- Reconsideration of status of outreaching social work in service for young people --- p.230 / Chapter 2.1.2. --- Reconsideration of the related policy in existing Outreaching social work practice --- p.231 / Chapter 2.1.3. --- Enhance the awareness and sensitivity of social workers on the gender difference and power difference in intervention --- p.233 / Chapter 2.1.4. --- Enhance the training on cultivation of personal quality of social workers --- p.233 / Chapter 2.2. --- Recommendations on research --- p.234 / Chapter 2.2.1. --- Utilization of narrative analysis in social work research --- p.234 / Chapter 2.2.2. --- Continuation of the research on clients' interpretations --- p.234 / Chapter 2.2.3. --- Continuation of research on gender and power difference in social work intervention --- p.235 / Chapter 2.2.4. --- Continuation of research on the impact of Chinese culture on local social work intervention --- p.236 / Bibliography --- p.237 / Appendix --- p.245 / Chapter 1. --- Consent to Participate in Research (for clients) (in Chinese) --- p.245 / Chapter 2. --- Consent to Participate in Research (for workers) --- p.246 / Chapter 3. --- Interview schedule --- p.247 / Chapter 4. --- Interview schedule (in Chinese) --- p.249 / Chapter 5. --- Preliminary Data Collection Sheet (for clients) (in Chinese) --- p.251 / Chapter 6. --- Preliminary Data Collection Sheet (for workers) --- p.252 / Tables / Chapter 1. --- Formal social work training of worker respondents --- p.53 / Chapter 2. --- Personal particulars of client respondents --- p.61 / Chapter 3. --- Family background of client respondents --- p.64 / Chapter 4. --- The intervention period of cases --- p.67 / Chapter 5. --- Workers' work settings --- p.68

Identiferoai:union.ndltd.org:cuhk.edu.hk/oai:cuhk-dr:cuhk_324108
Date January 2002
ContributorsLau, Billie Chung., Chinese University of Hong Kong Graduate School. Division of Social Work.
Source SetsThe Chinese University of Hong Kong
LanguageEnglish, Chinese
Detected LanguageEnglish
TypeText, bibliography
Formatprint, ii, v, 252 leaves ; 30 cm.
CoverageChina, Hong Kong, China, Hong Kong
RightsUse of this resource is governed by the terms and conditions of the Creative Commons “Attribution-NonCommercial-NoDerivatives 4.0 International” License (http://creativecommons.org/licenses/by-nc-nd/4.0/)

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