Return to search

Cultural sensitivity in the context of ethnic polities : a comparison of two families service agencies

This study explores the complex issues in culturally sensitive social services in the context of ethnic polities. We examine the reasons why the social service sector fails to provide equitable services to minorities. We explore the concept of ethnic match, services delivered by ethnic personnel, in an ethnic agency and using ethnic practice, as an attainable solution to the problems, by comparing with a Chinese and a Jewish ethno-specific family service agency in Montreal. The ways they deliver sensitive services to communities members and the challenges they face are documented. The dynamic of the ethnic polities in which these two agencies operate is also examined. We argue the formation and functioning of these agencies are shaped by a set of internal factors (within the communities) and external factors (in Quebec society). Culture plays a vital role in service delivery and help seeking, and also in the organization of these ethnic communities. Policy implications are discussed, and future research is suggested.

Identiferoai:union.ndltd.org:LACETR/oai:collectionscanada.gc.ca:QMM.37763
Date January 2001
CreatorsLeung, Ho Hon, 1961-
ContributorsWeinfeld, Morton (advisor)
PublisherMcGill University
Source SetsLibrary and Archives Canada ETDs Repository / Centre d'archives des thèses électroniques de Bibliothèque et Archives Canada
LanguageEnglish
Detected LanguageEnglish
TypeElectronic Thesis or Dissertation
Formatapplication/pdf
CoverageDoctor of Philosophy (Department of Sociology.)
RightsAll items in eScholarship@McGill are protected by copyright with all rights reserved unless otherwise indicated.
Relationalephsysno: 001808064, proquestno: NQ70079, Theses scanned by UMI/ProQuest.

Page generated in 0.0019 seconds