A package intervention, consisting of daily-adjusted goal setting, e-mail feedback, and graphic feedback, was used in a public school attendance office to increase the efficiency with which 3 attendance clerks documented student attendance. During the intervention phase, the attendance secretary set a daily goal for each attendance clerk. This goal was a percentage of student absences to be coded and entered in the school computer program. After establishing a daily goal, the attendance secretary provided daily feedback, in the form of a written e-mail response and graphed feedback to each clerk. If the subjects had attained their daily goal, the attendance secretary also delivered a praise statement along with the e-mail feedback. Results indicated that the intervention package was ineffective in producing change in the attendance clerks' absence coding behavior.
Identifer | oai:union.ndltd.org:unt.edu/info:ark/67531/metadc2609 |
Date | 08 1900 |
Creators | Rexroat, Robin D. |
Contributors | Ellis, Janet, Greenspoon, Joel, Hyten, Cloyd |
Publisher | University of North Texas |
Source Sets | University of North Texas |
Language | English |
Detected Language | English |
Type | Thesis or Dissertation |
Format | Text |
Rights | Public, Copyright, Rexroat, Robin D., Copyright is held by the author, unless otherwise noted. All rights reserved. |
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