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A Study on the Relationship Among Personality Traits, Role Stress and Job Satisfaction of the General Affairs Personnel at Junior High Schools in Kaohsiung County and Kaohsiung City

The purpose of this study was to explore the current conditions of personality traits, role stress and job satisfaction of the general affairs personnel at junior high schools in Kaohsiung County and Kaohsiung City, and to analyze if there was any relationship among them. The study was conducted by means of questionnaire survey with ¡§Questionnaire on Personality Traits, Role Stress and Job Satisfaction of the General Affairs Personnel at Junior High Schools in Kaohsiung County and Kaohsiung City.¡¨ 215 general affairs personnel were randomly sampled from 54 junior high schools in Kaohsiung County and Kaohsiung City. Among the collected questionnaires, 198 were valid. The effective questionnaire was 92.1%. The collected data was analyzed by statistical methods, including mean, standard deviation, t-test, one way ANOVA, Pearson¡¦s product-moment correlation, Canonical correlation, and stepwise multiple regression analysis.
Based on the analyzed results, the followings were concluded:
1. The overall role stress that general affairs personnel at junior high schools in Kaohsiung County and Kaohsiung City experience was above the norm. They suffered from Role Overloaded stress most. The stress of general affairs personnel was higher in school with12 classes or under than in school with 13 to 48 classes.
2. The overall personality traits of general affairs personnel at junior high schools in Kaohsiung County and Kaohsiung City were high intermediate. The level of Conscientiousness was the highest; the level of Emotional Stability of the general affairs personnel was higher in Kaohsiung County than in Kaohsiung City.
3. The overall job satisfaction of the general affairs personnel at junior high schools in Kaohsiung County and Kaohsiung City was high intermediate. The level of intrinsic satisfaction was the highest.
4. The overall role stress of the general affairs personnel working as section chiefs of purchase and maintenance was the highest. General affairs personnel with college degrees felt the most stress in the level of role ambiguity and role inability. The level of role inability of general affairs personnel working for 6-15 years was higher than that of general affairs personnel working for 26 years or more.
5. Among the general affairs personnel, the directors of general affairs who got high education and had worked for long years felt their overall personality traits were higher.
6. The directors of general affairs and section chiefs of documents and files had higher job satisfaction than the section chiefs of purchase and maintenance and the assistants. Section chiefs of cashier had higher satisfaction than the section chiefs of purchase and maintenance.
7. The lower personality traits of the general affairs personnel at junior high schools in Kaohsiung County and Kaohsiung City were, the higher role stress would show. The role stress didn¡¦t have much influence on the job satisfaction. The better personality traits were, the higher job satisfaction would show. That is, the lower role stress and the better personality traits the general affairs personnel at junior high schools in Kaohsiung County and Kaohsiung City had, the higher job satisfaction they would get.
8. Personality traits and role stress were predictive to the overall job satisfaction and the level of intrinsic satisfaction and extrinsic satisfaction. The major predictive variable to the overall job satisfaction and extrinsic satisfaction was Agreeableness, and the major predictive variable to the intrinsic satisfaction was Conscientiousness.
According to the results and conclusions of this study, the researcher proposes some specific suggestions for the related personnel in school or education administration to do further study.

Identiferoai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0701109-173505
Date01 July 2009
CreatorsYeh, Ming-tsang
ContributorsPailu Wu, Chin-Ting CHENG, TSAI- FENG CHENG
PublisherNSYSU
Source SetsNSYSU Electronic Thesis and Dissertation Archive
LanguageCholon
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0701109-173505
Rightscampus_withheld, Copyright information available at source archive

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