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The job involvement and job satisfaction of traffic officers and bus drivers

M.A. / The purpose of the study was to investigate the relationship between job involvement and job satisfaction between the traffic officers and bus drivers of the Germiston Transitional Local Council. The following research questions were addressed: What are the levels of job involvement and job satisfaction that traffic officers and bus drivers experience? How does job involvement and job satisfaction of traffic officers and bus drivers compare? What is the relationship between job involvement and job satisfaction? Since this is a quantitative quasi-experimental investigation, the following hypotheses have been formulated, namely; Hypothesis 1. There is no statistically significant differences between the mean test scores of traffic officers and bus drivers in respect of job involvement and job satisfaction. Hypothesis 2: There is no statistically significant correlations between job involvement -- --and -job satisfaction, satisfaztion-and-extrinsit -satisfactioa of traffi -c--. officers - - bus drivers. In order to test the above mentioned hypotheses, the two group comparison and the popular Job Involvement Scale and Minnesota Satisfaction Questionnaire have been utilized as measurement instruments. The results of this study supported hypothesis one because there was no statistically significant difference between the mean test score of traffic officers and bus drivers in respect of job involvement and job satisfaction. With reference to hypothesis two, the results indicated that there is no correlation between job involvement and job satisfaction (including the sub components). The results indicated a correlation between job satisfaction, intrinsic and extrinsic satisfaction. The results of this study have demonstrated that the traffic officers and bus drivers are able to distinguish the extent to which they like their job (satisfaction), the degree to which they are absorbed in or preoccupied with their job, and the degree of attachment of loyalty they feel toward their employing organization. Finally, there is a need to replicate these findings. The use of a single local authority as the research site is a potential limitation in terms of validity and reliability of the results.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:uj/uj:9494
Date16 August 2012
CreatorsMushwana, Scotch Eric
Source SetsSouth African National ETD Portal
Detected LanguageEnglish
TypeThesis

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