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The influence of leadership styles on job satisfaction at a cellulose pulp mill in KwaZulu-Natal : a case study

Dissertation submitted in fulfilment of the requirements for the Degree of
Masters in Technology: Business Administration, Durban University of Technology, 2013. / Leadership is defined as a process by which an individual attempts to influence other
group members towards achieving group goals. Leadership is also viewed as a
process which people use to bring out the best in themselves and others. National
culture is said to play a pivotal role in determining the effectiveness of leadership
styles. Literature on leadership identifies transformational leadership, transactional
leadership and laissez-faire leadership as the three common leadership styles in the
current climate, with transformational leadership and transactional leadership being
the most dominant.
Literature suggests that an employee’s job satisfaction is strongly influenced by
leadership style. Current leadership styles are related to job satisfaction by varying
degrees. Several studies have indicated that transformational leadership results in
higher levels of job satisfaction than transactional or laissez-faire leadership.
The overall aim of the study was to investigate the relationship between leadership
styles and employee job satisfaction levels within the organisation. A quantitative
study was conducted to accomplish the objectives of the study. Questionnaires were
administered to employees within the selected target population in the organisation.
The data received were analysed using statistical packages.
The results of the study show that there are statistically significant relationships
between
overall
transactional
leadership
and
job
satisfaction,
overall
transformational leadership and job satisfaction and laissez-faire leadership and job
satisfaction.
However, two attributes of transformational leadership best explain job satisfaction.
Intellectual stimulation contributed most to explaining job satisfaction, followed by
individualised consideration. The remaining attributes of transformational leadership,
transactional
leadership
and
laissez-faire
contribution to job satisfaction.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:dut/oai:localhost:10321/861
Date05 June 2013
CreatorsLoganathan, Roland
ContributorsGarbharran, Hari Lall, Jinabhai, Dinesh C.
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeThesis
Format128 p

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