Knowledge management is one of main sources of competitive advantages. It said in a KPMG(1998)'s survey that the obstacle of knowledge flows between knowledge sources and knowledge receivers is the biggest bottleneck of knowledge exploitation.
In the domain of knowledge management, there are prolific academic studies about knowledge flow. However, lots of them focus on the factors infecting knowledge flows between knowledge sources and receivers. Fewer researches discuss about the process and context of knowledge flows while implementing knowledge management in an organization.
In this thesis, we try to research the process of knowledge flows while implementing knowledge management in an organization in order to understand how these knowledge flows affect the organizational learning results upon the knowledge of knowledge management. We try to answer how knowledge of knowledge management(KKM) flows, what the processes are, and find out the accelerating factors and obstacles of these knowledge flows.
We use theoretical sampling to select the companies implementing knowledge management and grounded theory to analysis the processes and context of knowledge flows while implementing knowledge management. After drawing a serious of figures of knowledge flows and inductive analysis, we get three discoveries:
1. The 3 stages of the KKM flows.
2. The 8 kinds of KKM flows and their importance in each KKM flow stages.
3. The accelerating factors and obstacles KKM flows in each KKM flow.
| Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0329106-151838 |
| Date | 29 March 2006 |
| Creators | Lin, Shuai-fu |
| Contributors | Tung-ching Lin, Yi-min Tu, Ling-hsing Chang |
| Publisher | NSYSU |
| Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
| Language | Cholon |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0329106-151838 |
| Rights | restricted, Copyright information available at source archive |
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