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Bridging the Generational Knowledge Gap : Three case studies of knowledge sharing in the generational shift

In the generational shift, sharing the knowledge of the older generation to the younger coworkers is an important consideration. The aim of this study is to explore knowledge sharing from aging workers to younger workers and the potential of improving knowledge sharing within organizations. A multiple case study was executed in three different organizational contexts: The Municipality, The School and The Manufacturer. The data collection consisted of semi-structured individual interviews, focus interviews, document analyses and statistics. The results were analyzed in within-case and cross-case analysis, triangulated and related to previous research. The conclusion is that knowledge sharing is generally perceived as a ninformal activity and an issue lacking strategic relevance in organizations. There are however possibilities to make knowledge sharing in the generational shift into a legitimate strategic consideration, if activities are formally created to support strategic objectives. A process for choosing and evaluating knowledge sharing programs is presented.

Identiferoai:union.ndltd.org:UPSALLA1/oai:DiVA.org:liu-98131
Date January 2013
CreatorsMarkkula, Viktor
PublisherLinköpings universitet, Institutionen för beteendevetenskap och lärande, Linköpings universitet, Filosofiska fakulteten
Source SetsDiVA Archive at Upsalla University
LanguageEnglish
Detected LanguageEnglish
TypeStudent thesis, info:eu-repo/semantics/bachelorThesis, text
Formatapplication/pdf
Rightsinfo:eu-repo/semantics/openAccess

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