The goal of this work is to sum up the importance of customers'satisfaction and impact of mindsets to customers decition.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:17255 |
| Date | January 2009 |
| Creators | Půhoná, Simona |
| Contributors | Černá, Jitka, Zamazalová, Marcela |
| Publisher | Vysoká škola ekonomická v Praze |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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