Techn. Universiẗat, Masterarbeit u.d.T.: Roner, Thomas Artur: Beschwerdemanagement als Instrument zur Kundenbindung--Kaiserslautern, 2007.
Identifer | oai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/550705259 |
Date | January 2008 |
Creators | Roner, Thomas Artur. |
Publisher | Hamburg : Diplomica-Verl., |
Source Sets | OCLC |
Language | German |
Detected Language | German |
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