Automatic vehicle locator (AVL) systems, utilizing military's global positioning system, may impact response time to law enforcement calls for service. In order to evaluate the impacts of AVL on response time to calls for service at the Altamonte Springs Police Department (ASPD), computer aided dispatch (CAD) data from years 1999 to 2003 were analyzed. The analysis of each of the data sets consisted of an initial sequence chart, an analysis of variance (ANOVA), a means plot and a linear regression. Interviews of ASPD personnel were conducted to understand user perceptions of AVL. Based on the ANOVA results, trends indicate that weekly response time was significantly lower during the AVL partial implementation period than during the pre or post AVL stages across all categories of data analyzed. Based on the regression results, trends indicate that the overall impact of AVL on response time for all categories analyzed is flat and show AVL as having no overall impact on response time across all calls for service analyzed. An exception to this is the findings related to Priority 3 calls for service; however this exception can be attributed to performance during the pre AVL implementation stage. These results do not suggest a capability for AVL to reduce response time to calls for service in a meaningful comprehensive way. Thus, the study's hypotheses are not supported.
| Identifer | oai:union.ndltd.org:ucf.edu/oai:stars.library.ucf.edu:etd-1813 |
| Date | 01 January 2006 |
| Creators | Russo, Charles |
| Publisher | STARS |
| Source Sets | University of Central Florida |
| Language | English |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | Electronic Theses and Dissertations |
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