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Výzkum kvality vzdělávání referentů přepážek České pojišťovny, a.s. v regionu jižní Morava / Research on Quality of Education Officers Czech Insurance Company Counters in the South Moravia Region

This diploma thesis concerned with questions of education of officers of cash counters Česká pojišťovna a.s. The main aim of the work was to analyse current and suggest suitable education for this distributive channel of corporation Česká pojišťovna a.s. It is discussed about such activities which would lead to innovation of quality of education and following increasing and upgrading distribution of portfolios of products of the corporation. I structured the diploma thesis into two parts. In the first theoretical part I focused on definition of basic terms dealing with the theme of this work. The characterization of basic terms should contribute to introduction into the questions and familiarized with all sorts of opinions, attitudes and knowledge of education. In the second part I characterized Česká pojišťovna a.s. and next the present situation in educational activities which are applied in the corporation in Southern Moravia in cash counters net. In the finale of practical part is suggested arrangements and recommendation for innovation quality of education in the cash counters net in Southern Moravia in Česká pojišťovna a.s.

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:76178
Date January 2010
CreatorsDoležalová, Petra
ContributorsPřibil, Jiří, Kincl, Tomáš
PublisherVysoká škola ekonomická v Praze
Source SetsCzech ETDs
LanguageCzech
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

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