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The Impact of Emotional Labor on Leisure Attitude: The Role of Self-efficacy and Leisure Motivation

The current research aims to examine the relationship among emotional labor, leisure attitude, leisure motivation, and self-efficacy, and designates leisure motivation as mediator and self-efficacy as moderator.
The research chose convenience sampling and sent out 400 questionnaires. 387 effective questionnaires were received and used STATA 8.0 to analyze descriptive statistics, reliability analysis, exploratory factor analysis, one way ANOVA, correlations and multiple regressions.
The findings of the study as followed:
1. The employees of leisure service industry prefer to use the strategy of deep acting in the emotional labor.
2. Among all kinds of activities, ¡§entertaining activities¡¨ were found to be employees¡¦ favorite choices of their leisure activities. There are contradiction between leisure cognitions and leisure attitudes in employees¡¦ leisure attitude. The main motivation Stimulus avoidance is the main motivations of participating leisure activity.
3. There is a relationship between the emotional labor, leisure attitude, and leisure motivation.
4. There is a prediction between the emotional labor, leisure attitude, and leisure motivation.
5. Deep acting was significantly, positively related to beneficial result. Employees with higher organizational commitment and job involvement probably find the balance between work and leisure life.

Identiferoai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0507108-164538
Date07 May 2008
CreatorsLiang, Hsiang-chin
ContributorsLichang Lee, Chang-Ching Tsai, Samuel C.Y.Ku, Ping Yu
PublisherNSYSU
Source SetsNSYSU Electronic Thesis and Dissertation Archive
LanguageCholon
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0507108-164538
Rightsnot_available, Copyright information available at source archive

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