Lessons Learned Programs (LLPs) can be used to acquire knowledge from individual employees for the benefit of the entire organization. The effectiveness of a LLP is highly dependent on the critical components of a LLP and the factors that impede or promote behaviors conducive to a LLP. This study identifies these critical components and the factors that influence the behaviors a LLP requires to succeed. I analyze an existing LLP to identify a process that will simultaneously promote behaviors to execute the LLP and develop the culture where a LLP can succeed. The primary objective of this research is to develop actionable recommendations to improve an existing LLP. / text
| Identifer | oai:union.ndltd.org:UTEXAS/oai:repositories.lib.utexas.edu:2152/ETD-UT-2011-12-4945 |
| Date | 17 February 2012 |
| Creators | Benitez, Rodolfo |
| Source Sets | University of Texas |
| Language | English |
| Detected Language | English |
| Type | thesis |
| Format | application/pdf |
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