The Public Service has undergone widespread reorganizations which have had a considerable impact on human resources and, in order to achieve a continuity of services, the employees have been required to take training courses. Consequently, there has been a marked increase in popularity for courses of short duration and these courses are becoming more profitable from the economic point of view. Are they, however, in terms of the pedagogy? The evaluation of the courses given by Training and Development Canada relies on the Kirkpatrick's training program evaluation model. This model proposes the evaluation of training at four levels: (1) reaction, (2) learning, (3) behavior and (4) results. Kirkpatrick claims the existence of a positive relationship between these levels. The development of measuring tools has allowed for the measurement of the first three levels of the model for four selected courses. By using a sample of 77 federal public servants, the assumption of a positive relationship has been established, with the help of correlation coefficients, for the Orientation to Financial Management course. However, this assumption has not been established for the courses Negotiating Skills, Effective Presentations and Writing Memos and Letters.
| Identifer | oai:union.ndltd.org:uottawa.ca/oai:ruor.uottawa.ca:10393/4201 |
| Date | January 1998 |
| Creators | Roy, Nathalie. |
| Contributors | Michaud, P., |
| Publisher | University of Ottawa (Canada) |
| Source Sets | Université d’Ottawa |
| Detected Language | English |
| Type | Thesis |
| Format | 121 p. |
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