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Communication challenges experienced by migrants with cancer: A comparison of migrant and English-speaking Australian-born cancer patients

ObjectivesUnderstanding the difficulties faced by different migrant groups is vital to address disparities and inform targeted health-care service delivery. Migrant oncology patients experience increased morbidity, mortality and psychological distress, with this tentatively linked to language and communication difficulties. The objective of this exploratory study was to investigate the communication barriers and challenges experienced by Arabic, Greek and Chinese (Mandarin and Cantonese) speaking oncology patients in Australia. MethodsThis study employed a cross-sectional design using patient-reported outcome survey data from migrant and English-speaking Australian-born patients with cancer. Patients were recruited through oncology clinics and Australian state cancer registries. Data were collected regarding patient clinical and demographic characteristics and health-care and communication experiences. Data from the clinics and registries were combined for analysis. ResultsSignificant differences were found between migrant groups in demographic characteristics, communication and health-care experiences, and information and care preferences. Chinese patients cited problems with understanding medical information, the Australian health-care system, and communicating with their health-care team. Conversely, Arabic- and Greek-speaking patients reported higher understanding of the health-care system, and less communication difficulties. ConclusionsOur study findings suggest that migrant groups differ from each other in their health communication expectations and requirements. Lower education and health literacy of some groups may play a role in poorer health outcomes. Public health interventions and assistance provided to migrants should be tailored to the specific needs and characteristics of that language or cultural group. Future research directions are discussed.

Identiferoai:union.ndltd.org:arizona.edu/oai:arizona.openrepository.com:10150/625836
Date10 1900
CreatorsHyatt, Amelia, Lipson-Smith, Ruby, Schofield, Penelope, Gough, Karla, Sze, Ming, Aldridge, Lynley, Goldstein, David, Jefford, Michael, Bell, Melanie L., Butow, Phyllis
ContributorsUniv Arizona, Mel & Enid Zuckerman Coll Publ Hlth, Div Epidemiol & Biostat, Department of Cancer Experiences Research; Peter MacCallum Cancer Centre; Melbourne Vic. Australia, Department of Cancer Experiences Research; Peter MacCallum Cancer Centre; Melbourne Vic. Australia, Department of Cancer Experiences Research; Peter MacCallum Cancer Centre; Melbourne Vic. Australia, Department of Cancer Experiences Research; Peter MacCallum Cancer Centre; Melbourne Vic. Australia, School of Psychology; University of Sydney; Sydney NSW Australia, School of Psychology; University of Sydney; Sydney NSW Australia, Prince of Wales Hospital; Sydney NSW Australia, Department of Cancer Experiences Research; Peter MacCallum Cancer Centre; Melbourne Vic. Australia, Psycho-Oncology Cooperative Research Group; University of Sydney; Sydney NSW Australia, School of Psychology; University of Sydney; Sydney NSW Australia
PublisherWILEY
Source SetsUniversity of Arizona
LanguageEnglish
Detected LanguageEnglish
TypeArticle
Rights© 2017 The Authors Health Expectations Published by John Wiley & Sons Ltd. This is an open access article under the terms of the Creative Commons Attribution License.
Relationhttp://doi.wiley.com/10.1111/hex.12529

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